FAQ'S

You've got questions, we've got answers.

GENERAL QUESTIONS:

WHAT HOURS ARE YOU OPEN?
We are open Monday-Thursday from 10 AM-6 PM EST and Friday from 10 AM-5 PM.
We ship worldwide!
  • Continental U.S. Shipping: $16
  • Alaska: $35
  • Hawaii: $35
  • Canada: $35*
  • International: $50*
*Prices do not include duties, customs, or taxes.
It depends! Some pickups take longer to make and have a higher volume of sales. Select all the options you want on the product screen, and the estimated lead time will display before the price.
We ship USPS for small parts and accessories, and we ship FedEx Ground or 2-Day for pickups. We reserve the right to choose shipping method at time of shipment.
We do! Please take a look at our Rewinds and Repairs page for further information.
Unlike other pickup manufacturers, we absolutely do custom work. However, our scope is limited to what we already manufacturer. Contact us for a more information.
If you’re looking to become a re-seller or achieve lower pricing, you can fill out our Reseller Application. We’ll determine if you qualify.
If you don’t see what you want on the product page as an option (i.e., left-handed), please request on the 'ORDER NOTES' section on the checkout screen.
Once you have decided on a type of pickup, (Strat, Tele, Humbucker), think about how much power you want, and whether you need hum-canceling or single coil. More power comes from more turns of wire on any model and gives you more midrange and fewer highs. Using less wire gives a more open, airy sound. More wire will provide you with a dirtier, darker tone. There are many video links and sound clips on the website to help you compare models.
D Pole Pieces are generally the tallest pole piece, and on humbucking or P90 models, the Leads come out of the "Treble Side", closest to the G, B, and E strings.
We label all of our pickups with a sticker on the leads. Strat® sets have leads cut to length, and our bridge pickups have higher ohm readings than other positions.
  • If ordering on our website, we accept all major Credit Cards and PayPal.
  • If ordering over the phone, we accept Credit Cards, PayPal® (Instructions Below) and Check.
  • You may also use our Payment Portal to pay for a rewind, repair, or outstanding invoice.
To pay with PayPal, follow the following instructions below:
  1. Log in to your PayPal account
  2. Click “Send” to send money
  3. Choose “Pay for Goods and Services”
  4. Send the invoice total to “[email protected]” and use the reference to either reference your name, or Invoice #.

TECHNICAL QUESTIONS:

DO OHM READINGS EQUATE TO OUTPUT?
Not all the time. Check out this article here: What does Resistance mean for guitar pickups?
You'd know it if you heard it! "Out of phase" refers to combining two out of phase pickups together (think middle position of Tele). The tone is usually described as weak, hollow, and thin. Learn more here
Magnet stagger refers to differing lengths of magnets that are used to make the pickup skeleton, or “Bobbin.” The stagger of a pickup is used to mimic the curvature of your fretboard for a balanced volume across all strings. For example, Strat pickups have a taller D string and G string, and a lower B string. This Stagger compensates for the amount of steel per string, string heights, and fretboard radius.
The term “Radius” is mostly involved with the curvature of your guitar’s fingerboard. Measuring your radius is not done from Neck to Bridge, but from Low E string to High E string (i.e., for guitars). Vintage guitars have more of a curve in their fingerboard, leading to lower radius numbers (7-1/4"). As guitars progressed, more modern guitars have a medium radius, or 9" - 11". Most Fender American Standard® guitars have a Medium Radius. Flatter fingerboards have a higher number radius, like 12" - 14". This would feel more “flat” in a player’s hands, as opposed to “round” like more vintage guitars. Fingerboard radius and pickups need to be in sync and optimized to give you the evenest sound and volume across all strings. Note: If your guitar has a “Compound Radius,” that means your fingerboard gets flatter when you move past the 12th fret. You can expect a very Flat radius in the upper register and should purchase flat radius pickups to compliment it.
Single-coils often pick up magnetic interference causing a “hum.” Hum-cancelling is when two coils are wound in opposite directions and have opposite magnet polarity. An example of this is our reverse wound middle pickup in Strat sets, or any two coil pickups.
Our “Stock” outputs are our pickups wound to our specifications where we think they “should be.” Overwinding increases the midrange and output of a pickup, while decreasing the highs. Essentially, the pickup gets "thicker" in tone. To learn more about Overwinding and Underwinding, check out our article here
Our “Stock” outputs are our pickups wound to our specifications where we think they “should be.” Underwinding a pickup, or adding less turns than our Stock models, will "scoop" the midrange and emphasize the Lows and Highs. essentially, the pickup gets clearer and cleaner. To learn more about Overwinding and Underwinding, check out our article here
In general, Single Coil Pickups like our Vintage Hots and Blues Specials use 250K pots. Gibson-style Humbuckers and higher-output pickups sound best on 500K. We recommend these values unless you want a brighter or darker sound. Raising the value will brighten the tone while lowering it will darken it. There is a 300k pot available when you want something in-between. The right pot value is the one that sounds the best to you. Read our article on Pots here.
ALNICO rods pull on the strings more than other designs; for this reason, they may need to be farther away. We suggest that you bar the strings at the highest fret on the guitar and adjust the pickups 1/16th down from the strings. If you hear a false harmonic or overtone on any string lower the pickup until it goes away. At this point, it is all by ear. Check out our article on our Workbench page for more information.
Most microphonics are caused by metal parts vibrating. We pot all of our new pickups in wax. On a Telecaster, it can be the steel bridge, or on a Strat, the baseplate that vibrates. Waxing the pickups and tightening down loose baseplate screws can help!
A Blender Pot will fade in the neck pickup to the bridge position and bridge pickup to the neck position. It can be used to get all of the sounds one may achieve from having two volume pots. With a Blender Pot, you can also make Telecaster-type tones with a Stratocaster, by getting Neck & Bridge together.
The main Tone Caps used were .1mfd .05 and .02. We recommend that you experiment to see what suits your tastes. A stronger Cap (.1 mfd ) will do more and start rolling off highs at a lower frequency, a lower value Cap (.0015 mfd ) will do less and start rolling off highs at a higher frequency. Lindy uses the Cap on his guitars to make the treble strings sound thicker when soloing. He likes the .0015mfd Cap (Magic Cap) because it makes a Fender sound a little more like a Gibson.

44 Comments

  1. Hey guys, I’m looking at the split coil pups for my 1977 jazz bass but have a couple of questions. I play finger style and mostly classic rock, blues and classic country and I like my tone to be a little dark and punchy but not too dark. You mention that the split coils are a little darker than the single coil. Do you think the stock split pup is dark enough or should I go with the +5? Also, my 77 has the stock neck so should I go with the raised poles or stock?
    Thanks,
    Glenn

    1. Hey Glenn,

      I would go with the +5% for the tone you are searching for. If your neck is a 9.5″ radius or rounder, I would definitely recommend the Raised Centers – they will bring out the A & D string.

  2. Probably the most embarrassing question ever, but………… I cannot find a pair of screws of the right thread for my Blues neck pickup! I have a box full but none seem to fit, so please, what thread am I looking for. ]

    Thanks

    Howard

  3. Hi all: I received my pre-wired Strat pickguard with Vintage Hot pickups a few months back. I’ve come to really like the tone at full volume, but find the treble-bleed mod [volume kit] leaves the guitar “overly bright” when the volume it turned down. Is there a way of taming the treble bleed a bit? If not, can I remove it? Thanks for the help. Great pick ups!

    1. Hey Rick,

      There’s really no way of taming the treble bleed, but you can certainly remove it. There are two “legs” of the treble bleed. You can simply desolder those legs, or snip them off.

  4. Hi Guys

    Want to get some Tele pickups but am confused if there’s a difference between the Stock if you choose a 5% overwind and the Blues Specials. Does getting a 5% overwind on the Stock make it the same as the Blue Special?

    Regards
    Adam

    1. Hey Adam,

      They are essentially the same, but the Stock Tele has a bit more top-end than the Blues Special. The difference is incredibly subtle, and most players probably wouldn’t be able to tell.

      Tyler

  5. Hi,
    I want to replace the neck pickup of my Duo Sonic, but this pickup is south to string and counter-clockwise and it seems that your high output Strat can’t be like that, your Blues Special neither – is it possible? Which one of your pickups can be south to strings and counter-clockwise in the same time?
    Thank you,
    Yves

    1. Hello Yves, Yes, we can make the pickup any way, just use the “Notes” field on the checkout screen to request it.

  6. Hi,

    Want to put a SP43 in the bridge of a strat, but keep the fender pickups. Do I need to be concerned with magnet orientation? Thanks.

    1. Hey Blair,

      Yes, you do. We need to know if the current Bridge pickup is magnetized North up or South up. See this article for more information, if you haven’t already. We don’t need coil direction as we’ll send you a 3-wire configuration, allowing you to reverse the coil direction with ease.

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