FAQ'S

You've got questions, we've got answers.

GENERAL QUESTIONS:

WHAT HOURS ARE YOU OPEN?
We are open Monday-Thursday from 10 AM-6 PM EST and Friday from 10 AM-5 PM.
We ship worldwide!
  • Continental U.S. Shipping: $16
  • Alaska: $35
  • Hawaii: $35
  • Canada: $35*
  • International: $50*
*Prices do not include duties, customs, or taxes.
It depends! Some pickups take longer to make and have a higher volume of sales. Select all the options you want on the product screen, and the estimated lead time will display before the price.
We ship USPS for small parts and accessories, and we ship FedEx Ground or 2-Day for pickups. We reserve the right to choose shipping method at time of shipment.
We do! Please take a look at our Rewinds and Repairs page for further information.
Unlike other pickup manufacturers, we absolutely do custom work. However, our scope is limited to what we already manufacturer. Contact us for a more information.
If you’re looking to become a re-seller or achieve lower pricing, you can fill out our Reseller Application. We’ll determine if you qualify.
If you don’t see what you want on the product page as an option (i.e., left-handed), please request on the 'ORDER NOTES' section on the checkout screen.
Once you have decided on a type of pickup, (Strat, Tele, Humbucker), think about how much power you want, and whether you need hum-canceling or single coil. More power comes from more turns of wire on any model and gives you more midrange and fewer highs. Using less wire gives a more open, airy sound. More wire will provide you with a dirtier, darker tone. There are many video links and sound clips on the website to help you compare models.
D Pole Pieces are generally the tallest pole piece, and on humbucking or P90 models, the Leads come out of the "Treble Side", closest to the G, B, and E strings.
We label all of our pickups with a sticker on the leads. Strat® sets have leads cut to length, and our bridge pickups have higher ohm readings than other positions.
  • If ordering on our website, we accept all major Credit Cards and PayPal.
  • If ordering over the phone, we accept Credit Cards, PayPal® (Instructions Below) and Check.
  • You may also use our Payment Portal to pay for a rewind, repair, or outstanding invoice.
To pay with PayPal, follow the following instructions below:
  1. Log in to your PayPal account
  2. Click “Send” to send money
  3. Choose “Pay for Goods and Services”
  4. Send the invoice total to “[email protected]” and use the reference to either reference your name, or Invoice #.

TECHNICAL QUESTIONS:

DO OHM READINGS EQUATE TO OUTPUT?
Not all the time. Check out this article here: What does Resistance mean for guitar pickups?
You'd know it if you heard it! "Out of phase" refers to combining two out of phase pickups together (think middle position of Tele). The tone is usually described as weak, hollow, and thin. Learn more here
Magnet stagger refers to differing lengths of magnets that are used to make the pickup skeleton, or “Bobbin.” The stagger of a pickup is used to mimic the curvature of your fretboard for a balanced volume across all strings. For example, Strat pickups have a taller D string and G string, and a lower B string. This Stagger compensates for the amount of steel per string, string heights, and fretboard radius.
The term “Radius” is mostly involved with the curvature of your guitar’s fingerboard. Measuring your radius is not done from Neck to Bridge, but from Low E string to High E string (i.e., for guitars). Vintage guitars have more of a curve in their fingerboard, leading to lower radius numbers (7-1/4"). As guitars progressed, more modern guitars have a medium radius, or 9" - 11". Most Fender American Standard® guitars have a Medium Radius. Flatter fingerboards have a higher number radius, like 12" - 14". This would feel more “flat” in a player’s hands, as opposed to “round” like more vintage guitars. Fingerboard radius and pickups need to be in sync and optimized to give you the evenest sound and volume across all strings. Note: If your guitar has a “Compound Radius,” that means your fingerboard gets flatter when you move past the 12th fret. You can expect a very Flat radius in the upper register and should purchase flat radius pickups to compliment it.
Single-coils often pick up magnetic interference causing a “hum.” Hum-cancelling is when two coils are wound in opposite directions and have opposite magnet polarity. An example of this is our reverse wound middle pickup in Strat sets, or any two coil pickups.
Our “Stock” outputs are our pickups wound to our specifications where we think they “should be.” Overwinding increases the midrange and output of a pickup, while decreasing the highs. Essentially, the pickup gets "thicker" in tone. To learn more about Overwinding and Underwinding, check out our article here
Our “Stock” outputs are our pickups wound to our specifications where we think they “should be.” Underwinding a pickup, or adding less turns than our Stock models, will "scoop" the midrange and emphasize the Lows and Highs. essentially, the pickup gets clearer and cleaner. To learn more about Overwinding and Underwinding, check out our article here
In general, Single Coil Pickups like our Vintage Hots and Blues Specials use 250K pots. Gibson-style Humbuckers and higher-output pickups sound best on 500K. We recommend these values unless you want a brighter or darker sound. Raising the value will brighten the tone while lowering it will darken it. There is a 300k pot available when you want something in-between. The right pot value is the one that sounds the best to you. Read our article on Pots here.
ALNICO rods pull on the strings more than other designs; for this reason, they may need to be farther away. We suggest that you bar the strings at the highest fret on the guitar and adjust the pickups 1/16th down from the strings. If you hear a false harmonic or overtone on any string lower the pickup until it goes away. At this point, it is all by ear. Check out our article on our Workbench page for more information.
Most microphonics are caused by metal parts vibrating. We pot all of our new pickups in wax. On a Telecaster, it can be the steel bridge, or on a Strat, the baseplate that vibrates. Waxing the pickups and tightening down loose baseplate screws can help!
A Blender Pot will fade in the neck pickup to the bridge position and bridge pickup to the neck position. It can be used to get all of the sounds one may achieve from having two volume pots. With a Blender Pot, you can also make Telecaster-type tones with a Stratocaster, by getting Neck & Bridge together.
The main Tone Caps used were .1mfd .05 and .02. We recommend that you experiment to see what suits your tastes. A stronger Cap (.1 mfd ) will do more and start rolling off highs at a lower frequency, a lower value Cap (.0015 mfd ) will do less and start rolling off highs at a higher frequency. Lindy uses the Cap on his guitars to make the treble strings sound thicker when soloing. He likes the .0015mfd Cap (Magic Cap) because it makes a Fender sound a little more like a Gibson.

24 Comments

    1. Most are 11-Hole standard American Pickguards, but there are 8-Hole single ply versions available as well.

  1. What would be the best Tele pickups for classic rock? I was thinking of getting a High Output bridge pickup and a Blues neck pickup. Can you briefly provide your thoughts on this? PS I don’t generally like the super high end Tele twang, but do enjoy that it has more girth than a Strat.

  2. Hey there! I want to order the Twangmaster set and install it on my Suhr Modern T guitar. The fact is that my guitar got a Strat-style floating bridge with 54mm string spacing. I wondered if there’s an option to order the Twangmaster bridge pickup with F-space specs (53mm strings spacing) in order to align the pole pieces and strings properly. Thanks a lot!

  3. Hi, I wanted to buy a Vintage Hot Set but I am confused about the Magnet Stagger option that needs to be selected.
    Are they both OK for a fender statocaster? What should I consider in order to make this choice?
    Thanks!

    1. Hey Damiano,

      Thanks for your question! For fingerboard radiuses that are around 7.25″ to 10″, choose Stock Stagger. For fingerboard radiuses that are flatter than 10″ or a compound radius, choose Hybrid Stagger.

  4. Can the pre-wired pick guards be made left-handed? If so, do I just make a note in the notes / comments box?

    1. Hey Alex,

      We do have some pickguard styles in Left-Handed models. You can use the notes field on the checkout screen to request. We cannot make any Push Pull Pot Mods Left-Handed, however.

  5. I’m looking to buy some tele pickups for two of my guitars, but there seems to be a limited amount of demoing for your pickups. I’ve listened to all the demoes on the youtube channel yet there seems to be no demo for the SP43 tele p’ups nor the high output p’ups for me to cross reference. Both of which I’m seriously considering for upgrades. If you could provide a 1-2 minute sound clip of every one of your pickups on this website (clean/crunch/dirty/in a mix), similar to how Seymour Duncan does it, it would make pulling the trigger a whole lot easier for customers like myself. Thanks

    1. Yes. SPN wire is used on Blues Specials, High Outputs, and many other pickup designs. SPN is a Single Poly Nylon coat. We also use Plain Enamel coat wire on our Stock Tele and more vintage voiced pickups, like our Pure P.A.F.

  6. Hi I recently purchased a stock + 2% for neck pickup for the tele. My tele body doesn’t have holes drilled in for the pickup, as the last pickup was mounted to the pickguard. I’d like to mount to the pickguard again for ease of adjustment, but the stock + 2% doesn’t have threaded mounting holes. How would I mount it to the pickguard and refrain from drilling holes?

    1. You’re correct that the Stock Tele does not feature Threaded Holes in the Neck Pickup. Because of this, we include (2) Wood Screws for mounting into the Telecaster’s Body, and (2) Pickguard Screws for Pickguard Mounting. The Pickguard Screws feature a wide threading that grab onto the fiberboard and easily adjust. If you have any other questions, reach out to us via the Contact Us page.

  7. Hey there,

    Can you explain , what ist difference between Bright Switch Push Pull Tone Pot and Two Tone Cap Push Pull Modification in a
    term of PUSH PULL MODIFICATIONS ? (CUSTOMIZABLE PREWIRED SPLIT BLADE PICKGUARD) Thanks !

    Milan

  8. Have you compared the resulting sound from Covered vs Open-Coil pickups? I’m considering covering up an open-coil competitors pickup, but wanted your thoughts on if the cover changes the tone. FWIW, the other two pickups on the guitar in question are Blues Special Single Coils 🙂

  9. I’ve got a G&L legacy that has a boring sounding neck pickup, not very stratty, and I want it maximum stratty. It has flat poles (no stagger). It has a 12” radius I believe and I’m looking at a Vintage Hot for it in the neck. I noticed there are two staggering styles you can order, does the stagger effect strat tone much? What’s the difference between Fralin’s stock stagger and hybrid stagger? Is the hybrid just flat?

  10. There is an option for String spacing on the product page of some pickups.
    That list only shows Fender and Gibson. It’d be much easier for customers to have a chart of known guitars and their respective string spacing, in order to more easily choose the right one for the job.

    I’m looking for the string spacing for a humbucker in a PRS S2 custom 22, semi-hollow guitar. Think you could help me there?

    1. Hey Jakob,

      I understand what you’re saying. The issue is that there are so many guitar models out there, with different bridge types, etc. The real remedy to this is to check your own string spacing. Here’s an article showing how to do it – it only takes about 1 minute!

      Tyler

  11. Hi. I have a Fender 72 Thinline Telecaster and I want to replace the stock bridge pickup with your P90 humbucker size. Any special wiring instructions I should know about? Or is it the same as wiring a single-coil bridge pickup, as explained in your wiring diagram?
    Thank you!
    Aaron

    1. Hey Aaron,

      It’s the same wiring as a single coil bridge pickup, just make sure you get 2-Conductor Lead. This will allow you to reverse the phase. If your neck pickup is a Single Coil as well, it would help to have the magnetic direction, so you have hum-cancelling in position 2. Check this article out: What’s The Deal With Pickup Polarity?

  12. Hi

    I have recently purchased a les paul with uncovered Pure PAF pickups in, I would like to cover them, would I have to have them potted before putting on the covers in order to reduce microphonic feedback?
    Kind regards

    1. Hey there,

      You might not need to pot the pickups themselves, but you should pot the insides of the covers, just to be safe. You can then use a hairdryer or heat gun to melt the wax and bond the cover to the pickup.

      Tyler

  13. Hello, I love in Oregon, but my billing address is in MN. On your website it wats “no available payment methods in your state”. What does this mean? Thanks.

    1. Hey Ben,

      We had a weird glitch on our website today that has since been fixed. If you don’t mind, please try it again.

      If something strange still persists, please email me at [email protected]. Thanks!

      Tyler

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